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We’re Recruiting!

By admin | May 15th, 2017 | News | 0 Comments

Job Description

Job Title: Field Service Engineer
Department/Location: This post is home-based and requires travel across the UK
Staff Responsibilities: N/A
Hours of work: This is a full time post. Weekend and Evening work will be required.
Salary Range: Negotiable dependent on experience
Summary of Position: Service and Installation of UPS and associated equipment at customer premises

Primary Responsibilities

  • Undertake planned maintenance visits at customer premises
  • Attend customer sites on maintenance visits for a range of UPS from different manufacturers according to training and experience.
  • Undertake any remedial works
  • As directed, carry out remedial work at customer premises on a variety of UPS and associated equipment according to training and experience
  • Commission new UPS systems and associated equipment
  • Install and commission new UPS systems, batteries and peripherals at customer premises.Training will be provided
  • Complete and submit paperwork in a timely manner
  • Ensure all paper work, including risk and method statements and field service reports are completed and submitted promptly and to the expected standard
  • Undertake any projects as directed by the Company Directors

Personal Specification

Qualifications & Training
Essential – Maths, IT and English GCSE or equivalent Clean driving licence HNC or equivalent in electronics
Desirable – HND or equivalent in Electronics

Experience
Essential – Must have a good general understanding of electrical circuits
Desirable – Experience of working as a field service or test engineer

Qualities and Attitude
Essential – Good organisational skills
Essential – Ability to use initiative & be proactive
Essential – Methodical & attention to detail
Essential – Good communication skills
Essential – Good IT skills/literacy
Essential – Customer focused

Product Knowledge
Essential – An understanding of power electronics
Desirable – Manufacturer training on UPS systems

Competencies (These are simple statements of observable behaviours leading to successful performance).

  • Well Organised and adaptable
  • Shows attention to detail
  • Excellent problem-solving skills
  • Strong communication skills both verbally and in writing
  • Shows initiative
  • Proactive
  • IT literate
  • Has integrity
  • Team Worker
  • Good work ethic
  • Positive Attitude
  • Perseveres at a task

 

Prepared by

Name: Sharon Brooks
Date: 03/10/16
Title and/or Department: Operations Director

Mpower UPS Supplier Accreditations